Patient Access Supervisor- 10:00-6:30 pm - Tenet Healthcare : Job Details

Responsible for providing guidance and mentoring of new and/or existing staff with daily work effort and proper handling of accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES - Include the following. Others may be assigned. Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues as needed. Assists in preparation for both short and long range planning recommendations for all Registration Process areas including; Admitting, Centralized Scheduling, Emergency Department and any on or offsite clinics. Maintains positive customer service at all times, assisting staff in resolving issues. Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies and assists in the development and implementation of new policies according to hospital and corporate guidelines. Responsible for the monitoring of daily activity and completion of performance a...Patient Access, Supervisor, Patient, Healthcare