Patient Account Representative 2- Remote - Franciscan Missionaries of Our Lady Health System : Job Details

Remote position - hospital patient billing. The Patient Accounts Representative 2 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and/or professional charges. The Patient Accounts Representative 2 is responsible for the monitoring of patient accounts which includes, but is not limited to: claim submissions, researching and reviewing back end denials; determining appropriate action for submission of provider claims; outbound and inbound calls from insurance carriers, providers and patients; payment posting; collections; account adjustments and appeals. Customer Service Promptly answers inquiries from patients, co-workers, and employees regarding patient accounts in a kind and courteous manner. Assists in providing quality training and orientation for assigned employees. Payer Relations Advises patient or guarantor of third party payer benefits and estimated private payer amount and collects partial payments prior to adm...Patient, Representative, Account, Remote, Payment, Healthcare, Hospital