Patient Ambassador Emergency Department - United Healthcare : Job Details

Patient Ambassador Emergency Department, UHS Wilson Medical Center United Health Services is seeking a Patient Ambassador Emergency Department to join our Main Tower Emergency Department department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible.

Shift

Night Rotational

Hours per week:

32

Salary range:

$16.35 - $21.49 per hour, depending on experience.

Overview

The ED Patient Ambassador contributes to a great Patient Experience by providing non-medical care within the Emergency Department. The ED Patient Ambassador will provide a warm welcoming first impression to United Health Services by providing assistance to all patients and visitors who enter the Emergency Departments. They will facilitate continuous communication with patients, families, Emergency Department Staff, and Access Care Staff to improve and expedite Patient Centered Care. The ED Patient Ambassador will recognize potential crisis situations, advocate for security involvement when needed, and act as a liaison between the waiting room and the main ED. The shift for this opening is 6pm-2:30am. The ideal candidate will have the ability to remain standing and walking for long periods of time. This person must be friendly and able to start conversations with our patients.

Qualifications

Education/Experience

Minimum Required:

+ High School Diploma or equivalent

Preferred:

+ Previous Customer Service Experience

+ Training as a Security Officer

License/Certification

Minimum Required:

+ CPR certification within three (3) months of hire

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York's Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are LOVED! This means we're Living Our Values Every Day. Here, you'll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

About New York's Southern Tier

As an employee of United Health Services, you'll call the Southern Tier, or more specifically, the Greater Binghamton area, home. Known for entertainment and restaurants, craft brews, outdoor experiences, minor-league sports, family-friendly events, and a keenness for local history (like our connection to the Twilight Zone and our six antique carousels), Greater Binghamton offers something for everyone. We're a short drive away from the Finger Lakes region in Central New York, three hours from New York City, and just shy of four hours from Niagara Falls, Canada.

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United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.