Patient Care Coordinator - PDS Management Services, LLC : Job Details

ABOUT PDS MANAGEMENT SERVICES We manage several growing pediatric dental and orthodontic practice that values integrity, honesty, and accountability. We are devoted to helping all children and teens achieve a lifetime of healthy smiles, ensuring they receive the highest quality of care. Using the latest techniques, our highly trained and experienced pediatric specialists provide outstanding dental and orthodontic care in a comfortable, kid-friendly setting. We offer services for fearful and anxious children as well as children with special needs. We have openings in the following offices for a full-time Patient Care Coordinator:North Country Pediatrics Dentistry in Plattsburgh, NY This administrative position earns $17.00 - $24.00/hour, depending on experience. We also offer medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Aflac, and more. Patient Care Coordinator / Medical Receptionist Qualifications:

• High School Diploma or equivalent
• One year of experience in the healthcare field
• Experience with electronic health records, insurance websites, and digital patient communications solutions
• Excellent customer service skills
• Specific dental practice experience and Dentrix practice management software experience are preferred
• Excellent communication skills, including the ability to explain complex items in simple terms.
• You effectively manage your time and prioritize multiple tasks.
• You are self-motivated with the initiative to deliver results for daily, weekly, and monthly goals.
• You have a positive, can-do attitude, able to conduct yourself with a high degree of professionalism.

Our staff is integral to our dentistry practice. In order to hire and retain the best career-minded individuals, we offer competitive pay, excellent benefits, opportunities for career development, and a positive work environment. Patient Care Coordinator / Medical Receptionist Responsibilities: As a Patient Care Coordinator / Medical Receptionist, you are our brand ambassador!

• Upon arrival, you greet each patient who enters our dentist's office in a friendly and professional manner.
• Compile patient documentation, scan information, and note any exceptions.
• Attention to detail, you update demographic records with contact, insurance, and health history information.
• Inform the clinical staff of their arrival and reason for the appointment.
• As necessary, you discuss the financial responsibility of patients with them.
• You manage the patient workflow from check-in to departure masterfully.
• Your warm professional manner also comes across over the phone. You schedule patient appointments based on provider availability and treatment length.
• For same-day patients, you verify insurance coverage.
• You confirm appointments with the support of our electronic system and follow up with the continuation of care for existing patients.

Patient Care Coordinator / Medical Receptionist Benefits:

• $17.00 - $24.00/hour, depending on experience.
• Medical insurance
• Flexible spending accounts (FSAs), a 401(k) plan
• Paid time off (PTO),
• Aflac, and more.

Patient Care Coordinator / Medical Receptionist Work Schedule: This full-time healthcare administrative customer service position typically works during our dentists' and orthodontists' regular hours of 9:00 AM - 5:00 PM, but hours vary.