PATIENT CARE SECRETARY HOME CARE - VITAS Healthcare : Job Details

* Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.

* Takes and keeps daily schedule for all team members.

* Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.

* Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.

* Provides back-up documentation to Billing Department routinely and as requested.

* Orders D.M.E. and maintains record of dates ordered and picked-up.

* Enters patient care and volunteer data into Vx and event tracking.

* Communicates with staff and outside agencies as directed by Team Manager.

* When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.

* Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.

* Does routine correspondence for Team Manager and other members of the team.

* Sorts and processes all patient care mail jointly with other patient care secretaries.

* Maintains A.D.T. and checks census daily for accuracy.

* In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.

* Handles other tasks as assigned by the Team Manager.

QUALIFICATIONS

* Three years prior work experience preferred.

* Good typing skills.

* Computer literate.

* Able to handle multiple tasks.

* Excellent communication skills

* Good telephone skills

EDUCATION

* High school graduate or equivalent required.

SPECIAL INSTRUCTIONS TO CANDIDATES

* EOE/AA M/F/D/V