Patient Care Specialist - OrthoNY, LLP : Job Details

$500 sign-on bonus opportunity when you start before 12/31!General Description:The Patient Care Specialist acts as a liaison between providers and patients to coordinate tests, procedures, appointments, and book surgeries as well as providing required medical documentation and basic education when communicating with patients.Essential Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:Perform follow up related to past, present or future office visits of patients for their designated providers;Schedule surgery to include booking, booking pre/post-op appointments and follow up on clearance and documentation in the patient's medical record;Complete paperwork (i.e., disability, worker's comp, PT referrals and prior authorizations) as needed;Receive/mail/fax/scan PT, surgical documents and all correspondence from referring physicians as needed;Handle all appointment rescheduling for providers as needed;Respond to incoming task/calls from Call Center/ Front End to override/accommodate emergency appointments as well as all necessary patient calls;Coordinate providers schedule to include, but not limited to meetings, attorney conferences, cases, appointments and provide communication to provider;Obtain necessary patient information to include, but not limited to medical necessity, medical records, medical transportation auth, home care orders and evaluations, referrals, PT prescriptions;Communicate with case managers regarding care as needed;Other responsibilities as needed/assigned.Qualifications:The requirements listed below are representative of the knowledge, skill and ability to perform the essential functions:High school diploma required, associate or bachelor's Degree preferred;3 years of experience working in an office setting, medical setting preferred;Surgical scheduling experience and/or LPN license and experience a plus;Proficiency with Microsoft Office required; experience with an EMR a plus;Exceptional written, verbal and interpersonal communication skills;Highly organized with strong attention to detail;Valid driver's license and vehicle for needed travel.Status: Full-time, Non-exempt, hourlyMonday-Friday40 hours per week