Patient Care Specialist- Laboratory - Boice-Willis Clinic : Job Details

Patient Care Specialist- Laboratory

Boice-Willis Clinic

Job Location : Rocky Mount,NC, USA

Posted on : 2024-12-14T01:08:40Z

Job Description :

Responsibilities:

  • Direct calls to the lab personnel, screen calls, and take appropriate messages.
  • Forward all calls with in-coming test results to laboratory technologists.
  • Interact with all patients, providers, co-workers, and the general public in a pleasant and professional manner
  • Obtains, enters and verifies patient demographics and insurance information at patient arrival.
  • Enter laboratory orders into laboratory information system (LIS)
  • Verify orders with referring providers as needed.
  • Update Consent for Treatment dates in EMR as needed.
  • Process reports and requests coming into the lab from physician offices and outside labs.
  • Become familiar with CPT and ICD-10 codes and the charging of patients for testing done by the lab.
  • Perform other clerical duties to assist in the operation of the laboratory as needed.
  • Maintain a satisfactory working relationship with co-workers and others in the Clinic.
  • Adhere to Universal Precautions rules and regulations and safety and infection control policies and procedures.
  • Work independently and under general and minimal supervision.
  • Maintain standing orders for frequently accessed patients from outside agencies.
  • Complies with all BWC policies
  • Minimum Qualifications:
  • High school diploma or equivalent.
  • Ability to perform and maintain consistent work flow in busy high-pressure environment.
  • Possess excellent communication skills both written and oral.
  • Experience in a medical office or laboratory setting preferred.
  • Apply Now!

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