Patient Care Tech - $36-73 per hour - Inova Health System : Job Details

Inova Health System is seeking a Patient Care Tech for a job in Fairfax, Virginia.

• Specialty: Patient Care Tech
• Discipline: Allied Health Professional
• Start Date: ASAP
• Duration: Ongoing
• Shift: days
• Employment Type: Staff

The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required. Job Responsibilities - Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions. - Selects an appropriate method of communication for audiences and adjusts communication style when needed. - Explains insurance benefits and patient liability by using appropriate communication methods/styles. - Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis. - Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information. - Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants. - Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary. - Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. - May perform additional duties as required. Additional Requirements Experience - 1 year of customer service or 1 year of experience in a medical setting. Or Associates degree in lieu of experience. Education - High School diploma or equivalent.

Inova Job ID #660486. Posted job title: patient access associate 1- primary care (falls church)

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