PATIENT CONCIERGE SPECIALIST - PersonalRX : Job Details

Job Description - Patient Concierge SpecialistPersonalRX, a rapidly growing mail order pharmacy is looking to hire patient concierge specialists in our new Long Island state of the art automated pharmacy . This position is needed to help our patients better manage their medications. Candidates MUST have experience helping people in need - whether as a pharmacy technician, home health aide or another health care worker.We are looking for people who want to help others and have the following character traits: detail- oriented, can work in a fast paced environment, energetic, and caring.

We offer a very competitive salary, annual bonus and ownership (company stock) in our company for high performers as well as promotional opportunities over time.

You do not have to stand and wait on customers all day long and your job responsibilities are varied depending on your experience. Our customers love us because of unique patient concierge business model. Check us out at either www.personalrx.com or view our YouTube testimonials (go to YouTube and search for PersonalRX).

We recently raised significant capital and looking to grow in our business by investing in our pharmacy systems and hiring well qualified technicians

Be part of this exciting opportunity and apply now. Someone from our executive team will call you back.

• Contact assigned patients at least once/month to review current medications and to determine if there are any changes
• Contact assigned patients to see if they have any upcoming doctor visits and call back after the visit to see if there is a medication change
• Work with the team who calls doctors to obtain new prescriptions
• Work with the data entry team to have them enter new prescriptions
• Contact patients as needed to provide status of their next order
• Work with the QA Analyst and Pharmacists when there is a shipping issue to determine if the order needs to be reshipped
• Work with the Pharmacists when there is an out-of-stock condition and contact the patient or doctor as needed
• Work with the patient to obtain any outstanding account balance
• Complete patient updates as needed (e.g., new address, alternate address, credit card or insurance coverage change)
• Proactively work with the patients at year-end to see if there will be any new coverage/insurance changes in the new year
• Enter test claims for new potential patients to determine their copays
• Update patient notes as needed

Regulatory, Privacy and Other

CompensationPay: $21.00 - $23.00 per hour

- Bonus (based on performance)

- Stock options (based on performance)

- Opportunities for advancement

Job Type: Full-time

Expected hours: 40 per week

• On-the-job training
• Paid time off

Shift:

• 8 hour shift

Experience:

• Pharmacy technician: 1 year (Preferred)

Ability to Relocate:

• Syosset, NY: Relocate before starting work (Required)

Work Location: In person

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