Patient Coordinator - Hackley Community Care : Job Details

Patient CoordinatorJob Type: Full-time / Non-ExemptJob Location: Muskegon, MIHackley Community Care (HCC) is a community health center situated near the scenic shores of Lake Michigan and Muskegon Lake. We proudly offer a range of services-including medical, dental, behavioral health, and pharmacy- to the residents of Muskegon County and its surrounding areas. Our transparent work environment fosters a culture where people choose to work, stay, and thrive.Position Overview:Under the direct supervision of the Patient Access Supervisor/Manager, the Patient Coordinator plays a vital role in assisting new patients with access to our services. This position also provides valuable information about resources available at Hackley Community Care and through external agencies.Benefits and Perks:* No scheduled weekends or evenings* Paid time off* Paid holidays* Medical, dental, and vision coverage (available after 30 days)* Quarterly bonuses* Retirement plan* Life and disability insurance* Vendor discountsJob Qualifications and Skill Requirements:* High school diploma or equivalent* Ability to work effectively both in a team and independently* Strong interpersonal skills to maintain positive working relationships* Commitment to confidentiality* Respectful and effective interaction with diverse groups* Proficiency in typing and Microsoft Office* Excellent oral and written communication skills* Outstanding customer service abilitiesMore About Us:Hackley Community Care is a Federally Qualified Health Center in Muskegon, Michigan. Our staff of 300 brings comprehensive medical, dental, behavioral health and support services to families in greatest need in Muskegon County and surrounding areas.We have a long-standing reputation and commitment to serving our patients and our staff through our core values of quality, integrity, respect, and compassion. These core values serve as strong groundwork to continue in our work of DEI and ensuring that our staff have the culture, tools, and training to do their best work. At Hackley Community Care, We Commit to a Culture of Equity and Inclusion that Promotes and Celebrates a Unified Community through Diverse Voices. Hackley Community Care: Where the 'We' begins and ends with 'Me' .