Patient Escorter - Cincinnati Children's Hospital Medical Center : Job Details

Job Description

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

Cincinnati Children's Hospital Has Been Named:

* Consistently recognized by U.S. News & World Report as a top 10 children's hospital in the nation

* One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work

* A Top Hospital and Health System for Diversity recognized by DiversityInc

* One of the nation's most innovative companies by Fortune in March 2023

* An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

JOB RESPONSIBILITIES

* Patient Care- Transport of all level 3 and 4 patients when deemed appropriate by an R.N. Assist nursing staff in lifting, moving and positioning patients as necessary during transport and radiologic procedures. Transport patients to clinical procedure areas including surgical, diagnostic testing, and outpatient areas by rolling beds, wheeled stretchers or wheel chairs. Communicate patient information and needs to the receiving departments, dispatchers and patient escort team. Accompany discharged patients to their destinations. Perform patient transports {i.e. response time, completion time} consistent with team averages. Transports non-patient items (blood products, equipment) correctly to patient care areas as requested through Epic. Independently responds to PET Lift Team Epic requests with portable floor lifts and assists clinical staff with ceiling lifts as required. Respect patient rights for informed consent and the handling of confidential information as defined by Cincinnati Children's mission and applicable laws and regulations.

* Customer Service- Customer advocates; strive to better meet the needs of the patients, and hospital personnel for patient escorts and non-patient transports. Interact with customers in a courteous, attentive and conscientious manner. Understands, adheres to and models Core Standards as defined organizationally and specifically within the department/unit. Prioritizes planned and unplanned events, and proactively addresses actual and potential problems.

* Communication- Networks actively with other health care professionals to promote smooth transitions and reduce boundaries in care delivery throughout the continuum of care. Demonstrate good interpersonal skills; support and encourage fellow team members to work towards a common goal of safe, efficient patient transportation with a customer advocacy focus. Respond and resolve dispatch alerts, delays or problems on assigned shifts. Ensure that the work areas are organized and present a safe, accessible, effective and efficient environment for employees, patients and families. Provide communication for the exchange of appropriate care and clinical information when patients or clients are admitted, referred, transferred or discharged.

* Equipment Maintenance- Set up and maintain traction equipment on all types of beds and cribs. Perform equipment rounds and utility room checks daily. Maintain integrity of wheelchairs and other equipment by cleaning wheelchairs and performing safety checks on equipment daily. Utilize basic knowledge of equipment repair.

* Teamwork- Works collaboratively with the team to create and maintain a developmentally appropriate environment. Engages in the multidisciplinary team process, actively participating in effective problem solving, collegial learning and pursuit of best practices. Deal with conflicts directly, constructively and tactfully. Promotes an atmosphere of cooperation, respect and trust within the team. Assists others and provides leadership in implementing the standards of the patient care and access. May act as a mentor and/or coach, formally or informally.

JOB QUALIFICATIONS

* High school diploma or equivalent

* No directly related experience

Market Leading Benefits Including*:

* Shift Differential, Weekend Differential, and Weekend Option Pay Programs

* Medical coverage starting day 1 of employment. View employee benefits here.

* Competitive retirement plans

* Tuition reimbursement for continuing education

* Expansive employee discount programs through our many community partners

* Referral bonus program for current staff!

* Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

* Physical and mental health wellness programs

* Relocation assistance packages available for nurses!

* Benefits may vary based on FTE Status and Position Type

Primary Location

Burnet Campus

Schedule

Part time

Shift

Day (United States of America)

Department

Patient Escort

Employee Status

Regular

FTE

0.05

Weekly Hours

2

Salary Range

$16.25 - $19.30

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.