Patient Experience Representative - Guest Services - Phoebe Physicians : Job Details

EDUCATION REQUIREMENTS High School Diploma or GED (Required) 2 year / Associate Degree (Preferred)EXPERIENCE REQUIREMENTS 2 - 3 years Experience in Service excellence and (or) healthcare environment (Required)CERTIFICATIONS AND LICENSURES Required Certifications and Licensure: Basic Life Support (BLS) must be obtained within 6 months of hire.GENERAL SKILLS Organizational Skills Communication Skills Interpersonal Skills Customer Relations Analytical Grammar / Spelling Read / Comprehend Written Instructions Follow Verbal Instructions Basic Computer Skills Problem Solving SkillsPHYSICAL REQUIREMENTS Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors Have good - manual dexterity and eye-hand-foot coordination Ability to perform - repetitive tasks/motionPHYSICAL DEMANDS Standing - Continuously within shift (67-100%) Walking - Continuously within shift (67-100%) Sitting - Frequently within shift (34-66%) Twist at waist - Occasionally within shift (1-33%) Pushing/Pulling - Occasionally within shift (1-33%)