Patient Financial Clearance Representative - Mosaic Life Care : Job Details

This position possesses the highest customer services skills as the first touch in the patient experience chain. This position sets the tone for what is the first and can be the lasting impression of the patients perception of Mosaic Life Care. Works as a liaison between Ordering Offices and Mosaic Life Care for obtaining patient information and prior authorization detail for scheduled services. Pre-certifies insurance for scheduled procedures and/or tests to expedite reimbursement and avoid authorization penalties. This position works under the direction of the Manager responsible for ensuring all financial record are accurate and in place prior to the patients arrival. Duties Makes outbound calls pre-service to for patients that have upcoming services scheduled with Mosaic Lifecare. Maintains a professional and courteous tone of voice and communication clearly with the patient. Reviews patients estimated out of pocket amount due for services for both Clinic and Medical Center serv...Patient, Financial, Representative, Healthcare