Patient Financial Representative- Post Acute- Full Time - Lee Health : Job Details

Location:Westlinks -12801 Westlinks DriveFort Myers FL 33913Department: Post Acute AdminWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$15.64 - $18.75 / hourSummaryIdentifies the patient and creates a patient record by obtaining and entering demographic, insurance, and financial information at the time of pre-registration. Completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. These team members also assist with departmental training and act as lead resource for staff in the absence of management.RequirementsEducational Requirements Degree/Diploma ObtainedProgram of StudyRequired/Preferredand/orHigh School Diploma or EquivalentRequiredorAdditional RequirementsPost high school training required. Associates Degree or in the process of obtaining degree preferred. Experience Requirements Minimum Years RequiredArea of ExperienceRequired/Preferredand/or1 YearCustomer ServiceRequiredand2 YearsHealthcareRequiredor2 YearsSchedulingRequired Additional RequirementsExperience with Epic preferred. State of Florida Licensure Requirements LicensesRequired/Preferredand/orNot RequiredCertifications/Registration Requirements Certificates/RegistrationsRequired/Preferredand/orUS:FL:Fort Myers