Patient Liaison - RWJBarnabas Health : Job Details

Patient LiaisonReq #:000#######Category:PharmacyStatus:Per DiemShift:DayFacility:Newark Beth Israel Medical CenterDepartment:Retail Pharmacy-340B ProgramLocation:Newark Beth Israel Medical Ctr, 201 LYONS AVENUE, NEWARK, NJ 07112-2027Job Title:Patient LiaisonLocation:Newark Beth Israel Medical CenterReq#:000#######Status:Per DiemShift:DayDepartment name:Retail PharmacyJob Overview:The Pharmacy Patient Liaison works in the specialty clinics of Newark Beth Israel Medical Center and works closely and collaboratively with the patients, physicians, nurses, dispensing pharmacies, and other healthcare disciplines to ensure that the continuum of patient care as it relates to medication access and adherence is achieved.Qualifications:Required:+ Registered pharmacy technician in New Jersey. Hospital Pharmacy experience. Certified Pharmacy Technician (CPhT) and knowledge of transplant, infectious disease, and oncology preferred .+ 'Excellent oral and written communication skills. Excellent phone etiquette skills.+ Should be self-motivated and have strong interpersonal skills+ Independent worker who is able to multi-task, be detailed oriented, and provide timely service+ Experience with Microsoft Office and ability to learn other applications quicklyPreferred:Certifications and Licenses Required (if applicable):+ Scheduling Requirements (non-exempt positions):+ Per Diem+ DayEssential Functions:+ Files and obtains prior authorization from various insurance companies to ensure patients have access to the prescribed medication regimens.+ Answer, resolve and triage inbound inquires+ Assist patients with the refill of their medications in order to promote and support medication adherence+ Coordinates the delivery of patients' medications in order to promote and support medication adherence+ Facilitates the access to medications via pharmaceutical patient assistance programs.+ Conducts follow-up calls with the patients to ensure medication compliance+ Enters prescription information into the database+ Discuss with healthcare professionals alternatives to medications prescribed based on information obtained from insurances.+ Answer, resolve and triage inbound inquires+ Communicate with physicians, nurses and other healthcare disciplines about any issues related to the patient s medication therapy.+ Participates in specified departmental and organizational committees as assigned+ Documents activities performed in designated format+ Recommends improvement and/or participates in process improvement initiatives+ Perform other duties as assigned or as necessaryBenefits and Perks:At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to supports our employees physical, emotional, social, and financial health.+ Paid Time Off (PTO)+ Medical and Prescription Drug Insurance+ Dental and Vision Insurance+ Retirement Plans+ Short & Long Term Disability+ Life & Accidental Death Insurance+ Tuition Reimbursement+ Health Care/Dependent Care Flexible Spending Accounts+ Wellness Programs+ Voluntary Benefits (e.g., Pet Insurance)+ Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!Choosing RWJBarnabas Health!RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.Equal Opportunity EmployerRWJBarnabas Health is an Equal Opportunity Employer