Patient Referral Coordinator - Grand River Health : Job Details

BASIC FUNCTION: Maintain ongoing tracking and appropriate documentation on referrals to promote and ensure patient safety. RESPONSIBILITIES:

• Verify that information from referrals is received and linked within our referral system to effectively close the referral loop.
• Ensure referred provider receives complete and accurate demographic, insurance, and clinical information when referrals are sent to outside providers.
• Contact review organizations and insurance companies to ensure prior approval requirements are met.
• Resolves pre-certification, registration and case-related concerns prior to a patient's appointment.
• Provide specific medical information to financial services to maximize reimbursement.
• Review details and expectations about the referral with patients based on what referring physicians need.
• Track referrals to Grand River and ensure that physician practices receive follow up documentation in a timely manner.
• Assist patients with scheduling with specialist doctors when requested.
• Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.
• Provides support to clinical staff in order to facilitate the administrative components of clinical referrals for various services.
• Acts as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.
• Enters referrals and documents communications, actions, and other data in an information system. Maintain positive, professional, and helpful demeanor and always put patient needs first.
• Performs a variety of tasks and other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent preferred.
• 2 - 3 years experience in clinic setting preferred.

SALARY INFORMATION :$20.44-$28.74 Dependent on ExperienceBENEFITS:We offer a wide range of best in class benefits.

• Medical insurance with prescription drug coverage
• Vision and dental insurance
• Medical and dependent care flexible spending accounts
• Life and accidental death and dismemberment insurance, disability, employee assistant programs
• Paid time off to cover family illness (sick time), holidays, personal business, vacation and other activities
• Extended illness benefits
• 457 retirement plan with match
• AFLAC
• Identity theft protection and pet insurance.

Clinical Excellence. Patient & Community Satisfaction. Financial Health & Stewardship of Resources.These are our three Keys to Excellence; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.Grand River Health is a critical access facility and a not-for-profit Special Tax District, formed by the citizens to serve the area's health care needs. You've hit the location jackpot with our main hospital campus in the picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.OUR MISSION:To improve the health and well-being of the communities we serve.OUR VISION:To be our communities' first choice in quality healthcare.