Patient Registration Clerk - Indian Health Service : Job Details

Locations: Hayward, WI

Type:Tribal

Salary Range:$17 to $22 / Per Hour

Open Period:9/6/2024 to 9/20/2024

Summary:For more information and how to apply, contact directly: Lac Courte Oreilles Community Health Center Human Resources 13380W Trepania Road Hayward, WI 54843 (715) ###-#### (715) ###-#### FAX [email protected]

Job Announcement Flyer:

Duties:Major Duties and Responsibilities: 1. Interviewing incoming patients prior to admission on the phone to gather demographic, insurance and emergency information. 2. Will work with patients to update their demographic and insurance information in the electronic record when patient is present for appointment. 3. Ensuring completion of paperwork, sign-in and security procedures. 4. Will assist patients with health questionnaires and surveys. 5. Answer all related phone calls made to the clinic, screens and transfers calls to the appropriate staff. 6. Register all new patients to be seen in the clinic and updates established patients through the Electronic Health system. 7. Collect insurance copayments as needed. 8. Responsible for completing and maintaining records on patient services provided in the clinic, to include appointment list and encounter forms. 9. Report directly to medical staff (physician, nurse practitioner, or physician assistant) of any patient problems, or a change in condition, that is reported directly to the clerk. This will include notifying Triage staff of urgent or emergent care needed. 10. Exceed Customer Service by assuring that patients will be seen in a timely manner. 11. Will be responsible for all appointment scheduling as directed by supervisor. 12. Responsible for reporting Adverse Incidents. 13. Participate in Emergency Preparedness Incident Command as directed by management. 14. Any other duties assigned by the Patient Access Director.

Qualifications:Qualifications: ? High School Diploma or equivalent ? Associate's Degree in Medical field highly preferred ? Knowledge of patient registration software preferred ? At least 2 years worked in a Patient Registration setting preferred ? Intermediate to advanced Computer and data entry skills required ? Must be reliable, detail-orientated person who is able to work independently 2 | P a g e ? Excellent personal skills and be comfortable working with patients in a clinical environment. ? Familiar with medical terminology required. ? Sensitivity to confidential matters is required. ? Ability to maintain patient confidentiality in accordance with the Federal Privacy Act and HIPAA ? Valid WI Driver's License ? Current Vehicle Insurance (meeting LCO-CHC requirements) ? CPR Certified ? Must be able to pass a background/caregiver check ? Must be able to pass a pre-

Work Type:Permanent, Full

Announcement #:Patient Registration Clerk, LCO 2024