Patient Registration Representative - No Experience Required - Family Health Centers : Job Details

Are you a friendly, customer service-oriented individual with excellent attention to detail who enjoys working with people? This may be the job for you!! We will train the right person, no experience necessary.PRIMARY DUTIES AND RESPONSIBILITIES1) Responsible for registering patients and scheduling patient visitsa) Provide appointments to patients using scheduling guidelinesb) Make pre-appointment calls.c) Accurately and legibly fill out all required forms; verify patient information (demographics, insurance, sliding fee) and update computer information at each patient visit.2) Process patient paymentsa) Collect and post payments on patient accounts into EPMb) Reconcile and close daily batch at end of business day3) Performance of administrative dutiesa) Answers phone calls and handles incoming and outgoing faxesb) Obtains release of information requestsc) Assist patients with information requestsPROFESSIONAL & TECHNICAL KNOWLEDGEPossesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program. Bilingual English/Spanish communication, written and verbal required.TECHNICAL SKILLS1. Ability to prepare basic correspondence and simple reports using computer.2. Ability to create, send and manage email.3. Ability to use a multi-line phone system4. Ability to access web-based applications and other computer programs.5. Fully functional in use of the EPM programPlease see the full job description attached.