Patient Representative, Centralized Scheduling, Fulltime, Remote, New Jersey - RWJBarnabas Health : Job Details

The Patient Representative is responsible for effectively responding to inbound new and current patient calls for RWJ - Barnabas Health affiliated offices and schedule first time and returning patient follow-up appointments, strategically scheduling patients to the provider that will best suit their needs based on a series of clinical indicators. The Patient Representative will schedule patients and handle general questions with genuine empathy, striving to exceed patients expectations on every call. Qualifications: Required: Three (3) years of clerical experience including at least two (2) years of admitting/patient intake experience in a hospital or ambulatory setting Knowledge of medical terminology Position requires exquisite communication skills Ability to read, write, and speak or communicate in English to successfully accomplish the essential duties of the position Highly effective oral and written communication skills are required to communicate with clinical, administrative an...Patient, Representative, Scheduling, Remote, Healthcare