Patient Scheduler - Rezolut : Job Details

CNY Imaging, a Rezolut Partner, is looking for a Patient Scheduler to join our team!Who is Rezolut?Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. Job SummaryThe Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Our ideal teammate is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• High stress tolerance -- thrives in a high-pressure environment

Essential Functions of a Patient Scheduler

• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
• Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
• Collect and coordinate accurate basic registration, demographic, and insurance information.
• Process multi-channel messages related to patient and physician requests.
• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
• Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Education and Experience

• High School degree or equivalent
• Minimum of 1 year of prior medical scheduling experience a plus!

What We Offer

• Immediately accrue PTO as you work! (Full Time)
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program
• Rezolut University, a career pathways program to help further your career!

Position Type/Expected Hours of Work

• Full Time
• No weekends!