Patient Service Representative - MD EyeCare : Job Details

Greet and welcome all patients and visitors upon arrival to clinic. Follow all practice policies and procedures for thorough and complete check in and check out process. Utilize multiple methods of data collection including paper, electronic, kiosk, and web-based applications. Confirm that accurate patient demographic and insurance information has been collected and update if necessary Confirm insurance eligibility and verify active and participating coverage. Accurately calculate and collect patient copayments, deductibles, and due balances Schedule return appointments and set up reminder notifications. Professionally assist doctor, staff, patients and visitors. Maintain confidentiality of all doctor, staff and patient information Responsible for keeping the reception area clean and organized. Assist with maintaining proper inventory levels of retail items (if applicable)Answer inbound and outbound phone calls with appropriate telephone etiquette. Handle sensitive information in a con...Patient, Representative, Service, Healthcare, Retail, Insurance