Patient Service Representative - Healthcare Outcomes Performance Company : Job Details

Promptly greets and acknowledges patients. Informs M - As and Providers of the patient's arrival. Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed. Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed. Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors' information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service. Identifies and collects co-payments, co-insurances, and past-due account balances. Explains financial requirements to the patient in response to patient questions on billing and insurance matters; ref...Patient, Representative, Service, Insurance, Healthcare, Retail, Information, Medical