Patient Service Representative (PSR) - Axia Women's Health : Job Details

Axia Women's Health is one of the largest independent women's health care groups in the United States and is on a mission to create a more caring, more connected, and more progressive women's healthcare community. Comprised of nearly 400 providers and 150 care center locations across five states, Axia Women's Health is leading the way in women's health by offering a full spectrum of exceptional care in obstetrics, gynecology, fertility, maternal-fetal medicine, urogynecology, hormone therapy, weight management, and laboratory services. Our corporate headquarters are located in Oaks, Pennsylvania, and Voorhees, New Jersey. As our impressive growth continues across the MidAtlantic. We are looking to fill a PSR role at our Ocean OB/GYN office in Ocean, NJ. The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.Greet patients/visitors and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.Explain financial requirements to patients; collect and record copays as required.Perform registration functions for new and existing patients.Schedule patient appointments per guidelines given and finalize patient schedules for previous day.Maintain confidentiality regarding all patients.Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.Other duties as assigned.Qualified candidates can:Adapt to changing priorities and business needsBe flexible and not easily flusteredGive great customer serviceWork in a fast-paced innovative environmentFocus on what is best for the team over the individualWork 40 hours per weekEducation & Experience: High School Diploma or GED Medical Receptionist/PSR experience preferred. Full Time Benefits SummaryFull time benefit-eligibility beginning the first of the month after hireImmediate 401(k) matching contribution with no vesting periodGenerous PTO offering with additional time off for volunteeringChoice of multiple medical insurance plans to best meet your needs as low as $15 per payAccess to Axia providers at little to no cost through Axia's medical insuranceAxia-paid life insurance, short term and long term disabilityFree counseling for colleagues and family members, including parents and parents-in-lawAdditional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!