Patient Service Specialist - Southern Jersey Family Medical Centers : Job Details

Patient Service SpecialistSouthern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our culturally diverse and fast-paced facility!Summary: The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday - Friday with rotating Saturdays and at least one late night per week.Position Responsibilities/Duties:* Patient scheduling* Patient check-in and check-out: greet visitors and take deliveries* Patient registration - complete appropriate forms and enter patient information in to system completely and accurately* Collect patient fees* Answer high-volume calls in timely manner and direct to appropriate staff* Copy and scan patient information* Review and update FQHC (Federally Qualified Health Center) documents* Update Medicaid referral forms* Medical records - collect and secure all medical records daily* Medical billing - ensure all billing codes are entered correctly and accurately* Promote patient satisfaction and provide excellent customer service* Ensure all opening and closing procedures are completedExperience and Skills:Position Requirements:* At least 1 year of related work experience; 2 to 4 years preferred* Familiarity with medical terminology* Strong computer skills: experience with Navinet, NJMMIS, and EHS preferred* Excellent verbal and written communication skills* High school diploma or equivalent: Certificate or diploma from a medical training course preferredSouthern Jersey Family Medical Centers is an Equal Opportunity Employer.