Patient Service Specialist - CaroMont Health : Job Details

Provides front office support duties including, but not limited to: greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health. Qualifications: High School diploma or equivalent with at least 6 months customer service experience required. Medical Office experience preferred. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between physicians, office staff, patients and their family members. Requires the ability to read, write, follow oral and written instructions, perform mathematical calculations and communicate effectively wi...Patient, Specialist, Customer Service, Service, Healthcare