Patient Services Coordinator - Partnership Employment : Job Details

Exciting Opportunity: Patient Services Advisor Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Are you looking to start a rewarding career with endless opportunities for growth? Southcoast Health is looking for a Patient Services Advisor to join our new service center in Fairhaven, MA. This is a fantastic chance to get your foot in the door, with great job security in a healthcare setting. Hospitals are not going anywhere, and once you excel in this role, the opportunities across our medical center are endless!Why You'll Love This Role:Start your career on the right foot in a dynamic healthcare environment.Endless opportunities for growth and advancement across the entire medical center once you show success in this role.Fantastic benefits once you go permanent, including:Health Insurance401kShort- and Long-term DisabilityPTOJob security in a hospital system that's here to stay – healthcare is essential!Sign-on bonus available once you're made permanent after 90 business days!Your Responsibilities:As a Patient Services Advisor, you will be the first point of contact for our patients. You'll work directly in our service center to:Coordinate and schedule ambulatory outpatient visits for assigned departments.Collect and verify patient demographic and insurance information.Communicate patient liabilities and collect clinical information for scheduling inquiries.Explain patient preparation requirements and coordinate with clinical departments regarding protocols.Address non-scheduling requests or accurately transfer patients to the appropriate department.Position Details:Hours: Full-time, 40 hours per weekShift: Day shift, 8:30am – 5:00pmLocation: Fairhaven, MAWhat We're Looking For:Education: High school diploma or GED required; Associate's degree preferred.Experience: Previous call center experience is preferred. Strong computer and organizational skills are essential. Experience with electronic health records is a plus.Skills: Ability to multitask, strong communication skills, and a genuine service-oriented attitude.Requirements to Start:Fully vaccinated against COVID-19 and seasonal influenza (documentation required unless approved for exemption).T-spot or negative TB test.MMR, Varicella, and HepB vaccination or proof of immunity.A 10-panel urine drug test (excluding marijuana).Background check (including MA CORI and any other states lived in the past 7 years).Must-Check Boxes:Vaccinations: Must be fully vaccinated against COVID-19 and Influenza (current season).Reliability: Please confirm no planned days off in the next 90 days.Transportation: Confirm how you plan to commute reliably to work every day.We are proud to be an equal-opportunity employer, offering a community-based healthcare system with a supportive, team-oriented culture.Let's get started – apply today!