Patient Services Lead - Community Care Physicians : Job Details

Our Central Billing Office is hiring a full-time Patient Services Lead to join their team!The hours are Monday-Friday 8am-4:30pm.Responsibilities:

• Liaison with patients and inquiries for Wellness Way.
• Assist patients with the completion of all necessary forms and documentation.
• Reviews and updates demographic and insurance information.
• Works at or provides coverage for the Patient Connect desk.
• Respond to patient issues/concerns.
• Manage multiple CBO processes.
• Communicate as needed with Site Managers or Site Staff on Patient related issues/process.
• Develop, document and implement process and procedure to improve workflow as needed.
• Collect balances and post payments to practice management system.
• Approve suitable payment plans for patients in accordance with the payment plan policy.
• Education and training of CCP staff in relevant systems and processes related to scheduling, registration and payment collection.
• Provide performance metrics and guidance to CCP practices to help ensure optimal productivity.
• Ensure compliance with professional standards and regulatory requirements.
• Occasional travel to CCP practices to provide support & training.

If you are interested in this opportunity and have the desired qualifications, please Apply Now!Annual salary range: $21.00 - $25.00CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.Community Care Physicians is an Equal Opportunity Employer.

• Associate degree and three years of relevant experience in a healthcare setting.
• Prior experience of medical billing, customer service, collections and medical insurance plans including three years in a supervisory or management capacity.
• Must possess excellent organizational skills with a strong emphasis on accuracy, attention to detail and follow through.
• Exceptional Customer Service Skills
• Ability to remain focused for extended periods.
• Strong attention to detail.
• Exceptional clerical and administrative abilities, including proficiency in managing documents, spreadsheets, and databases.
• Skilled in using computer programs and applications.
• Excellent problem-solving skills and analytical skills.
• Time-management skills and the ability to work on several projects at once.