Patient Services Representative I - No Experience Required - OrthoLoneStar PLLC : Job Details

Azalea Orthopedics is looking for a Patient Services Representative to check-in and check-out patients at our Nacogdoches office. The right candidate will have excellent customer service skills, be able to multitask in a busy environment, and enjoy learning new things. No experience required but preferred. Main duties include:

• Greeting patient and gathering all demographic information
• Asking patient to complete any necessary paperwork
• Scanning ID and insurance cards, entering insurance information into account
• Checking patients in accurately and in a timely manner
• Collecting co-payments or previous balances and setting patients up with a financial counselor when necessary
• Communicating with patients with the utmost patience and empathy
• Preparing paperwork and reviewing schedules in preparation for the next day
• Communicating issues and questions to management when appropriate
• Maintaining patient confidentiality
• Learning and keeping current on insurance company requirements, co-pays, deductibles, and co-insurance
• Insurance eligibility checks
• Answering Multiple line phone system

Benefits include weekday schedule, health benefits, 401k with profit sharing, and generous PTO with additional paid holidays.