Patient Services Representative - Morehouse School of Medicine : Job Details

Morehouse School of Medicine (MSM) is a place of distinction, serving as the nation's leading academic medical center for vulnerable populations. It's also a place for passionate individuals looking to join a dedicated community working today to help prepare tomorrow's leaders.We exist to:Improve the health and well-being of individuals and communities;Increase the diversity of the health professional and scientific workforce;Address primary health care through programs in education, research and service;With emphasis on people of color and the under-served urban and rural populations in Georgia, the nation, and the world.At Morehouse School of Medicine, we're leading the creation and advancement of health equity. You will find a fulfilling career at MSM!Posting Number: NONAC3221Job Title: Patient Services RepresentativePosition Type: Non-FacultyNumber of Vacancies: 1Salary: Commensurate with experienceDepartment: MHC Family MedicinePosition Summary:Under general supervision coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.Job Duties and Responsibilities:Patient Services Representative duties may include but are not limited to Core Functions: Patient Scheduling, Insurance verification, Charge Entry, Data Entry, Insurance Follow-Up, Self-Pay Follow-Up/Collections, Refund Management, Response to Patient Account Inquiries, Customer Service Advocacy, Self-Pay Collections.Location: East PointMinimum Qualifications:Education:Minimum of two (2) years of college education or an Associate's Degree required.Experience:Minimum of three (3) years of related experience. In lieu of education requirements, experience may be substituted on a year-for-year basis.Preferred Qualifications:Epic (EMR) experience.Knowledge of third-party insurance in regards to plan types: HMO, PPO, POS, and Indemnity.Knowledge of the Medicare and Medicaid Programs (CMS) particularly as it relates to CPT procedures and ICD-9/ICD-10 diagnostic coding. Thorough knowledge of Medicare Fraud and Abuse regulations.Ability to counsel patients financially regarding outstanding charges and effectively resolve problems via the highest customer service skills and etiquette.Functional knowledge and understanding of the mechanisms of Electronic Medical Records (EHR) and Physician Billing Systems (PB).Possess full knowledge of HIPAA regulations.Morehouse School of Medicine is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non-discrimination and affirmative action.Pre-Employment/Employment Requirements:All offers of employment are contingent upon successful completion of all pre-employment screenings.Immunization Requirements:It is MSM's Immunization policy that all Prospective Employees are required to provide proof that they are vaccinated against COVID-19 prior to commencement of employment. If employment will commence during Flu Season, MSM requires all individuals to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless granted an exemption. Failure to provide proof of vaccination for any required vaccines or obtain an exemption from MSM will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.Posting Specific Questions:* What is your highest level of completed education?High School/GEDAssociate's DegreeBachelor's DegreeMaster's DegreeEdD, MD, PhD, DrPH, JD* Please provide your salary requirement. Do Not Enter Negotiable, a specified salary range is required. Not providing a salary requirement will result in your application being incomplete and will not be considered.Required Documents:Curriculum Vitae or ResumeOptional Documents:Cover LetterProfessional LicenseOur vision is to lead the creation and advancement of health equity.Morehouse School of Medicine720 Westview DriveAtlanta, GA 30310404-###-####Partner Site(s): Morehouse Healthcare#J-18808-Ljbffr