Patient Services Specialist I - Texas City UC - UTMB Health : Job Details

The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients. Minimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Preferred Qualifications:Experience with patient registration, patient appointment scheduling, and/or insurance verification preferred. Customer Service: Provides high level customer service in all interactions with internal and external customers. Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team. Answers calls accurately and with exceptional customer service at all times, and ensure caller's needs are met. Ensures cal...Patient Services, Specialist, Customer Service, Patient, City, Healthcare