Patient Support Spec - JCHCC DBA Inclusivcare : Job Details

GENERAL SUMMARY OF DUTIES: General patient support and manage scheduling of patients; accepts patient payments and generates daily deposit reports; performs data entry.SUPERVISION EXERCISED: NoneESSENTIAL FUNCTIONS:

Answer and route incoming calls, as appropriate; Take messages when necessary

Greet incoming patients scheduled for appointments and walk-ins and verify on each visit that the patient registration information is current; Update any changes and input information into EHS

Notify the nurse of any emergency walk-in patients to facilitate patient being triaged timely

Schedules center appointments in EHS patient management system (walk-ins, scheduled appointments, call-ins, etc.) according to protocol

Scan patient IDs into patient management system

Cross train with other front desk support staff to ensure the department's routines are not backlogged or interrupted

Maintain daily patient sign-in log

Other job duties as assigned by the Clinical Site Manager

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION/EXPERIENCE: High School graduate with at least one (1) year of office experience in dealing with the public; pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must be computer literate.