Patient Support Specialist - Southeast Community Health Systems : Job Details

ApplyJob TypeFull-timeDescriptionPOSITION SUMMARYPerforms customer service functions in the clinical office setting.Essential Functions:* Responsible for all incoming calls.* Scheduling of medical and dental appointments.* Follow up on No-Show appointments.* Working of the Dental Recall List.* Inform patients of past due balance at point of contact.* Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.* Retrieve appointments and messages from Patient Portal on a daily basis.* Complete Patient Registration for medical and dental patients.* Insurance Verification* Collection of co-pays, deductible, and fees.* Preparations for next day's schedule* Other reasonable duties as assignedRequirementsSKILLS & ABILITIESEducation: High School Diploma or GED Certificate requiredComputer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).Other Requirements:* Ability to communicate in English, both verbally and in writing.* Ability to communicate in different languages desired.* Excellent customer service skills* Ability to type 40 wpm desiredSalary Description$12.50 - $16.00/hour