Patient Transportation Manager - Corewell Health : Job Details

Job Summary

Assumes accountability for managing the operational and financial effectiveness and efficiency of patient transport. Develops and implements policies, procedures and processes in coordination with other leaders to ensure the highest quality services are always provided to all customers. Communicates, collaborates and acts as a resource to customers, employees, management, and other members of the health care team, troubleshooting as necessary to meet the volume of runs to provide excellent customer service. Manages the delivery of patient care, ensuring that patients transported, and patient care is provided according to establish standards of care and practice. Assumes accountability for managing the operational, financial, effectiveness and efficiency of Patient Transport. Ability to lead employees on exceptional customer service skills.

Essential Functions

* Assumes day to day accountability for the delivery of quality services by direct supervision of assigned employees and interdisciplinary collaboration. Develops interdisciplinary relationships to support improvements in care delivery, patient, employee and physician satisfaction.

* Selects, trains, develops, and evaluates, subordinates, and initiates personnel actions in accordance with departmental policies and organization philosophy. Facilitates the training and continuing education of employees. Prepares ongoing performance evaluations, setting goals with employees and initiating performance improvement process as necessary. Act as a Mentor, Coach, Role Model, Resource to employees.

* Assists in the development and manages the implementation and maintenance of the departmental annual operating budget.

* Maintains payroll information of employee hours. Manages overtime cost and monitors the daily use of FTEs and supplies while working within the budget developed by upline/ finance.

* Reviews employees schedules, makes alterations / changes to meet changing needs on a daily basis and communicates schedule changes to the appropriate people. Fills employee vacancies on shift by shift basis and anticipate those needs based on run volumes

How Corewell Health cares for you

* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

* On-demand pay program powered by Payactiv

* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

* Optional identity theft protection, home and auto insurance, pet insurance

* Traditional and Roth retirement options with service contribution and match savings

* Relocation assistance (OPTIONAL)

Qualifications

Required

* Associate's degree or equivalent

* Four or more relevant experience; preferably in the health care industry.

* 5 years of relevant experience in supervisor and/or management

Preferred

* Bachelor's Degree

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

* Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

* On-demand pay program powered by Payactiv

* Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

* Optional identity theft protection, home and auto insurance, pet insurance

* Traditional and Roth retirement options with service contribution and match savings

* Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn

Department Name

EVS Transport & Linen - Leadership - CH East

Employment Type

Full time

Shift

Rotating (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.###.####.