Patient Transporter (Per Diem PM Shift) - Advocate Health : Job Details

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Position: Patient Transporter

Location: Condell Medical Center; Libertyville, IL.

Per Diem (0.0 status);PM Shift

• Must be able to work the hours of 2:30 pm-11:00 pm, including weekends and holidays.

Purpose: To facilitate the movement of patients and specified materials throughout the hospital for patient care units and other specified ancillary units in a safe, timely, and efficient manner according to hospital and departmental policies and procedures. To provide excellent customer service to patients, families, and other healthcare team members.

Position Requirements:

• High School Diploma/GED or equivalent experience.
• This position will need to recognize the needs and behaviors of various age groups of patients treated, i.e., understand child growth and development, typical patterns of adolescent behavior, and look for signs of normal aging. Prior experience with various age groups is preferred
• Good communication skills.
• Ability to anticipate patient, employee, and unit need and refer for appropriate action.
• Customer Service Skills.
• Must be able to read, write and speak English. Basic math skills.
• Flexible, versatile, reliable, and a team player.
• Utilize good judgment. CPR certification should be obtained within the first 90 days after new hire orientation. Ability to work weekends and holidays and work different shifts to accommodate staffing needs.
• Ability to perform lifting/transfer activities related to patients. Safe body mechanics.
• Ability to perform very heavy lifting (up to 100 pounds occasionally, over 50 pounds frequently, and over 20 pounds constantly).
• Ability to maneuver and operate equipment used by the department.
• Routinely works with potentially infectious specimens and patients.
• Ability to assist in evacuating patients in a fire or other disaster.
• Work environment includes the probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick.
• Continuous walking throughout shift, pushing, pulling, stooping, bending, twisting.

If the position has direct patient care or direct patient contact, the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015-the ability to lift to 35 pounds without assistance. For patient lifts of over 35 pounds, or when the patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. Accountabilities:

• Patient information is kept confidential, and the patient's right to privacy is acknowledged and respected.
• Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their coworkers by following established policies and procedures.
• Work assignments are to be completed as efficiently as possible by the transporter to meet the workload demands and better accommodate patient needs and additional requests for service.
• Properly performs patient transports.
• Transporters will assist the patient/guest with service issues/problems by providing excellent customer service through established guest service techniques.
• Serves as a resource to patients, family members, and other hospital personnel.
• Maintains courtesy and a professional demeanor.
• Transporter can operate equipment safely and efficiently for the benefit and comfort of the patient.
• Identifies broken equipment and removes it from circulation.
• Work assignments are documented with the necessary information as accurately as possible.
• Documentation is compiled and necessary for future departmental reference, problem/conflict resolution, and process improvement methods.