Payment Processor - Global Shipping Documentation - OOCL USA : Job Details

Payment Processor / Freight Cashier 774 South Shelmore Boulevard Suite 101, Mount Pleasant, SC 29464 On-site role 8:30am-5pm Mon-Fri (w/1 hour lunch) What is OOCL? We are one of the world's largest integrated international container transportation, logistics and terminal companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia. We are well respected in the industry with a reputation for providing customer-focused solutions, a quality-through-excellence approach, and continual innovation. OOCL is providing a full range of logistics and transportation services throughout the country. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process. Within our organization, Payment Processor are responsible to process the mail received on a daily basis. They also process the payment received from customers and clear the receipt of Original Bills of Lading (OBL) to allow for the cargo to be released to our customers. In addition, Payment Processor must also assist resolving in a timely manner any issues preventing processing of payment or clearing of OBL. By joining our Payment Processor team, you will have the opportunity to learn various aspects of the shipment process and in particular our Documentation product. Benefits:

• Medical, Dental, and Vision Insurance
• 401k Retirement Plan AND Pension Plan
• Paid Vacation/PTO
• Separate Paid Sick Time Off
• Major Holidays Paid
• Paid Personal Days in Addition to PTO
• Tuition Assistance after 12 months
• Employee Assistance Program

Job Responsibilities:

• Receive, review, and process all incoming Bills of Lading (B/L) and checks for shipment release in OOCL enterprise system.
• Monitor and action the freight cashier mailbox emails, and phone calls to resolve customer problems with B/L(s), payments and cargo release.
• Research and follow up overpayments, under payments, unbilled charges with internal and external parties. Create/Issue customer invoices for miscellaneous charges as needed.
• Make deposits into the online banking system and prepare daily deposit for reconciliation with OOCL enterprise system.

Preferred Skills:

• Ability to prioritize tasks, time management and flexibility
• Able to work in fast pace environment
• Knowledge of OOCL Account Receivable (AR) systems
• Understanding of Industry related regulations (Customs, terminals operations)

Qualifications:

• Must be able to function in MS Office, especially Excel, Access, and Outlook
• Knowledge of accounting
• Willing to learn or knowledge of Industry regulations (customs, terminal operations, etc.)

Be part of a team!

• Have a collaborative mindset as your daily interactions will include working with our customers and with many people in various departments within our organization in a team-based environment.
• Bring your experience and thrive on proactively suggesting opportunities to increase efficiencies to improve the current process.

All employment is contingent upon the successful completion of a background check. OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com.