Payments Specialist – SME (SWIFT, ACH, Faster Payments, SEPA)
Role: Payments Specialist - SME
Location: Manhattan, NYC (Remote only CST/EST)
Duration: Long Term contract
We are seeking a skilled Banking Payments Specialist with a focus on Small and Medium Enterprises (SMEs) to join our team. The ideal candidate will play a pivotal role in managing and enhancing payment services for SME clients, ensuring efficient, secure, and innovative payment solutions. This role requires a deep understanding of payment systems, SME financial needs, and banking operations.
Key Responsibilities
- Payment Solutions Development: Design, implement, and manage payment services tailored to SME clients, including domestic and international transactions.
- Client Relationship Management: Act as the primary point of contact for SME clients, providing guidance on payment processes and resolving payment-related queries.
- Transaction Monitoring: Oversee payment transactions to ensure compliance with regulatory standards and address any discrepancies or fraud concerns.
- Product Optimization: Analyze client feedback and industry trends to enhance existing payment products and identify new opportunities to meet SME demands.
- Cross-Functional Collaboration: Work with internal teams (e.g., IT, Compliance, Risk) to ensure seamless delivery of payment services and integration with banking platforms.
- Compliance and Risk Management: Ensure adherence to all relevant payment regulations (e.g., PSD2, SEPA, AML). Maintain up-to-date knowledge of regulatory changes impacting SME banking payments.
- Training and Support: Educate SME clients and internal staff on payment tools, technologies, and best practices to optimize service utilization.
Qualifications And Skills
- Education: Bachelor's degree in Finance, Business Administration, or a related field. Advanced certifications (e.g., CPP, CTP) are a plus.
- Experience:
- 5+ years in banking, payments, or financial services, with a focus on SME clients.
- Proven experience with payment systems (e.g., SWIFT, ACH, Faster Payments, SEPA).
- Familiarity with digital payment platforms and fintech solutions.
- Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills for client engagement.
- Proficiency in payment technologies and banking platforms.
- Understanding of international and domestic payment regulations.
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