Payroll and Benefits Specialist - Small Door Veterinary : Job Details

Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2020 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, and Maryland with continued expansion plans in 2024.

This is the fifth company that Small Door's founders have been involved in building. In building Small Door, they partnered with the people responsible for beloved consumer experiences like Warby Parker and Sweetgreen, in addition to healthcare innovators such as One Medical, CityMD and Flatiron Health. Small Door has raised capital from Lerer Hippeau, Primary Ventures, Brand Foundry, Toba Capital, and Pentland Group. The broader management team brings experience from Casper, One Medical, Soulcycle, Warby Parker, Sweetgreen, Peloton, Gilt Groupe, Lightspeed, and Outbrain.

At Small Door, our People + Talent team sit at the core of driving culture and business initiatives. Our People Team has the opportunity to work hand-in-hand with all of our departments and work cross-functionally with field teams, as well. Our Payroll and Benefits Specialist will have direct impact on our organization by helping drive, scale and administrate our payroll and benefits strategy through continued growth.

What you'll do

• Process end-to-end payroll for our US and Canadian teams, including calculation and payment of bonuses and commissions
• Lead the implementation of a new payroll and benefits admin system as we prepare for a PEO transition
• Build internal payroll processes for scale, including streamlining timekeeping process for a large non-exempt workforce
• Serve as the main point of contact and subject matter expert for payroll and benefits both for our internal team and with the company's external partners (benefits brokers, carriers, PEO, etc.)
• Own benefits administration, including 401(k), and our company's annual open enrollment processes
• Develop and manage regular payroll audits: timecards, benefit deductions, etc.
• Prepare and complete information for annual audits, required reporting, and tax filings
• Take a people-first approach to resolving employee payroll and benefits questions and concerns

Who you are

• Strong experience running multi-state and international payroll in a complex business with both exempt and nonexempt employees and multiple entities
• Knowledgeable about state and federal regulations concerning all aspects of exempt and non-exempt payroll and benefits (vacation, overtime pay, retirement plans, health benefits eligibility, etc.)
• Experience with PEO transitions and payroll system implementation
• Experience managing payroll and timekeeping processes with a non-exempt employee population
• A critical thinker, who has worked in a fast-paced startup environment
• Exceptional organization and attention to detail

What you'll get

• Competitive salary
• Equity ownership
• Health, dental + vision insurance
• 401K benefits
• Upward mobility and growth opportunities
• Generous paid-time off, parental leave, and company wide holidays
• CitiBike membership, HealthAdvocate membership, One Medical membership, WageWorks commuter benefits, subsidized Class Pass membership
• Discounted veterinary care for your loved ones
• An opportunity to make a real impact on the people around you
• A collaborative group of people who live our core values and have your back