PAYROLL OFFICE SPECIALIST - MSCCN : Job Details

Req #: 239726 Department: FINANCE, PLANNING, AND BUDGETING Posting Date: 10/07/2024 Closing Info: Closes On 10/14/2024 Salary: $4,541 - $6,107 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. The Finance, Planning, Budgeting team have an exciting opportunity for a Payroll Office Specialist (NE S SEIU 925 Non Supv) CLASS SERIES CONCEPT The Payroll Office provides centralized support for HR/Payroll inquiries and transactions at the University of Washington. Positions in this class series provide specialized payroll transactional services. BASIC FUNCTION Reporting to the Payroll Manager, the Payroll Office Specialist will perform as a member of a team dedicated to executing Tier 2 payroll transactional functions within the Payroll framework. More specific responsibilities will include ensuring completion of assigned payroll transactions in accordance with established standards, supporting successful execution of payroll processes, and coordinating with a combination of HCM, Benefits, and Payroll resources to address escalated inquiries (i.e., working effectively within the framework of a multi-tiered customer inquiry and issue resolution model. As a member of a team focused on continuous improvement, this role will also be expected to identify process issues, escalate opportunities for improvement and advance recommended solutions. DISTINGUISHING CHARACTERISTICS Under general supervision, the incumbent will play a critical role in delivering quality payroll processes and a high level of customer service to the organization. The Payroll Operations team will have responsibility for executing designated payroll transactional processes, including payroll inputs, retroactive payments, overpayment recovery, withholding orders, tax treaties, time tracking and report reconciliation and addressing escalated customer inquiries. TYPICAL WORK Provide extensive insight and direction related to Payroll transactional processes, including: o Payroll Inputs (including voluntary deductions) o Time Entry/Corrections o Overpayment Recovery (including reporting and coordination with outside collection agencies as required) o Retroactive Payments o Payment Adjustments o Final Payments o Withholding Orders (i.e., involuntary wage assignments - IRS Levies, Child Support, Education Loans, etc.) o Tax Filings o Glacier Tax Treaty Processes Ensure completion of assigned payroll transactions in accordance with established standards Support development of internal controls and management reports based on state and federal tax regulations Identify process improvement opportunities to deliver enhanced customer services to the organization Support timely resolution of complex issues/inquiries Coordinate with other resources to address escalated inquiries as required Contribute to an outstanding customer-service environment, including strong collaboration with other team members and subject matter experts external to the Payroll Office as required Utilize ServiceNow to facilitate management of inquiries/issues in accordance with established protocols. Support periodic Workday update processes, including payroll testing activities. Support Payroll knowledge management processes, including identification and verification of additions/changes to the working repository of knowledge content. Support Payroll training activities, including development and verification of relevant content. Perform related duties as required. MINIMUM QUALIFICATIONS A Bachelor's Degree in accounting, business administration, computer science, economics, or closely related field that includes thirty quarter hours or twenty semester hours of college-level accounting courses AND Three years of experience working in a payroll related role, including working knowledge of key payroll transactional processes, accounting standards and taxation requirements. Two years of working experience processing transactions in the payroll domain. OR Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.