People and Culture Coordinator - The Charleston Place : Job Details

We believe that hospitality is a transformative art that this place can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, were building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.

Our Values

Own Your Integrity Deliver Grace Strive for Well-being

Act With Compassion Serve with Excellence Embrace Humility

Position Summary:

The People & Culture Coordinator's primary role The People & Culture Coordinator is a key member of the hotels P&C team and is responsible for supporting the daily operations of the People & Culture department. This role ensures smooth and efficient processes related to employee recruitment, onboarding, engagement, and administrative functions. The coordinator acts as a liaison between staff and management, fostering a positive workplace culture that aligns with the hotels values and standards.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

Duties/Responsibilities:

Colleague Onboarding and Offboarding:

• Coordinate onboarding processes for new hires, including preparing welcome packages, assisting with paperwork, and conducting orientation sessions.
• Ensure all new hire documentation is accurately completed and submitted in a timely manner.
• Administers the on-boarding and off-boarding processes for colleagues to ensure compliance and a positive experience throughout the employment life cycle (new-hire paperwork, compliance documents, I-9s, exit surveys, job changes, etc..).

Colleague Engagement & Relations:

• Support People & Culture initiatives to promote colleague engagement, recognition, and wellness programs.
• Assist in the coordination of team-building events, staff meetings, and colleague recognition programs.
• Serve as the point of contact for colleague inquiries, providing information on company policies, benefits, and general P&C matters.

Payroll & Data Management:

• Maintain up-to-date and precise colleague records in the HRIS system to prevent discrepancies.
• Prepare reports related to attendance, turnover, and performance as needed by management.
• Assist in processing payroll, reviewing and auditing payroll, and ensuring all colleague-related payroll changes are inputted accurately and on time in coordination with the Payroll Analyst.

Training & Development:

• Partner with the L&D Director to coordinate training sessions, including scheduling, preparing materials, and maintaining training records.
• Assist in tracking and reporting colleague progress through training and development programs.

Benefits:

Assist with colleague benefits such as open enrollment, workers compensation, etc.

Compliance & Policies:

• Ensure all employment practices adhere to local labor laws and company policies.
• Assist in updating and communicating hotel policies and procedures to colleagues.
• Support the implementation of health and safety protocols, ensuring the hotel remains a safe and compliant workplace.

Qualifications:

• Bachelors degree in human resources, Hospitality Management, or a related field preferred.
• Experience: 1-2 years of experience in Human Resources or a similar administrative role, ideally in the hospitality industry.
• Professional certifications such as Professional in Human Resources (PHR) preferred.

Required Skills/Abilities:

• Highly organized with excellent attention to detail.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and HRIS systems,
• Working Knowledge of Workday and OnTrack preferred.
• Ability to handle sensitive and confidential information with discretion.
• Problem-solving skills and the ability to work in a fast-paced environment.
• Excellent verbal and written communication skills.

Thorough understanding of human resources and labor relations principles, practices, and procedures.

Ability to develop and maintain positive relationships with colleagues, leadership, and other stakeholders.

Proven ability to collaborate with cross-functional teams.

Working understanding of statistical concepts and methods of data collection.

Ability to compile, research, and analyze information.

Ability to compose and present comprehensive reports.

Ability to acquire a thorough understanding of the organizations hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.

Demonstrate a comprehensive understanding of the luxury and quality environment within a - hotel setting, including a nuanced appreciation for upscale hospitality standards and guest experiences.

Education and Experience:

High school diploma or equivalent.

Physical Requirements:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

Must be able to lift equipment, supplies, etc. of at least 30 pounds.

Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

• The role may require extended periods of time on your feet, especially during peak hotel hours or events.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Why work at The Charleston Place:

Enjoy free meals in our employee caf.

Paid Time Off based on hours worked, up to 16 days in your first year.

8 Paid Public Holidays

Wellness Reimbursement

Up to 4.5% Company Match Retirement Savings Plan

Medical, Dental, Vision Insurance

Flexible Spending Account

Health Savings Account

Colleague Commuter Benefit

Hotel discounts at Spa and Dining Outlets

Friends & Family Hotel Room Discounts