People & Culture Generalist, GCL - Rock-It Cargo : Job Details

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media, and global events? Look no further! We're looking for talented and passionate individuals like you to join our team. In today's global economy, reach and continuity are essential to success. To become an industry leader and confidently remain one, organizations across verticals must establish a reliable, end-to-end, and flexible logistics network. That's where Global Critical Logistics comes in. Through our leading brands (Rock-it Cargo, Dietl, CARS, SOS Global Express, and Dynamic International) we manage all aspects of logistics planning, execution, and operations to help our clients create the continuity needed to run a more efficient and expansive global business. Are you passionate about shaping a vibrant and inclusive workplace culture? Do you thrive in dynamic environments where creativity and innovation intersect? If so, we invite you to apply for the role of People & Culture Generalist at our company, Global Critical Logistics, an award-winning global leader within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto, and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world's biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world. At our company, we believe that our people are our greatest asset. As a People & Culture Generalist, you will play a crucial role in fostering an environment where our employees can excel and feel valued. You will work closely with leadership and teams across the organization to implement HR strategies that support our business goals and enhance our unique culture. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence. What You'll Do Reporting to the Director of People, Culture, and Communications, US & Canada, you will be supporting our various business verticals on all things people . This role encompasses all aspects of the employee life cycle. From onboarding to talent development to performance management, you will leverage your passion for people and knowledge of HR best practices to support our ICs and people leaders in achieving results, while maintaining a high-performance and engaging culture. Responsibilities

• Support the integration & implementation of systems, policies, SOPs, and audits to ensure all individuals and processes are constantly in compliance with applicable regulations; leverage expertise with employment laws to make recommendations to the People team on HR operations & policy matters
• Manage all necessary tasks related to administering benefits offerings, partner with external providers to reconcile benefit contributions and premiums
• Manage and maintain employee records/personnel files from onboarding to termination, processing actions in the HRIS platform and overseeing the employee change process from approvals to data entry; complete regular data quality reviews and audits to help drive process improvements
• Assist with processing bi-weekly payroll for employees, including processing bonuses and commissions, tax adjustments, benefit contributions, HRIS workflow approvals, and any other pay-related changes or adjustments and serve as a point of contact for our employees regarding these subjects
• Support strategic hiring needs and plans; use deep understanding of the business strategy to identify the skills and capabilities required for the future and build a plan to hire, develop and retain the talent needed to deliver the business strategy.
• Partner with the Learning & Development team to identify training needs for business units, and partner with key stakeholders across the organization to design and implement new training programs to meet business needs.
• Embed yourself within your assigned business verticals, understanding their priorities, challenges, and people needs in order to translate them into action from a People perspective that supports the business as it grows; serve as a trusted partner and advisor to the team's senior leadership (e.g., Directors, VPs, and C-suite leaders).
• Advise and support managers in the performance management of their teams, including performance reviews, feedback and coaching, promotions, career development, and disciplinary action; provide guidance and input on various People & Culture matters including organizational design, hiring & succession planning, employee relations, legal compliance, policy interpretation, etc.

What You'll Bring

• Bachelor's degree in Human Resources Management (or related field) or equivalent experience, and/or SHRM/PHR certification preferred; Payroll certifications a plus
• Working knowledge of multiple human resource disciplines, including payroll, employee relations, leaves of absence & accommodations, talent & performance management, and federal and state respective employment laws; comfortable providing strategic guidance to managers and individual contributors
• 3+ years' experience in an HR Generalist role in a high-growth, multinational environment; 3+ years of demonstrated HRIS experience required (ADP and Deel experience is a plus)
• 2+ years' experience overseeing multi-state payroll required; professional certification in Payroll, strong understanding of payroll regulations and taxes (ADP and Deel experience is a plus), and Canada payroll experience are a plus
• Demonstrated knowledge and experience navigating employment law, including experience working with outside counsel on various employment-related topics
• Ability to work Eastern Time hours M-F; this role will primarily support teams that sit out of the East Coast region who are generally online from 8a-6p ET.
• Ability to work on-site from our office in New Bern, NC at least 4 days per week; flexibility to travel to other East Coast offices on occasion
• Proficiency in business-level English and Spanish is necessary
• Confident acting as the designated partner for our leaders, utilizing your knowledge and experience to impact performance and growth

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At GCL, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Benefits & Perks That Rock!

• Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 6 sick days, and 11 paid holidays annually. We know work-life balance is key.
• Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
• Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
• Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
• Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
• Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
• Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
• Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

Global Critical Logistics is committed to the full inclusion of all qualified individuals. As part of this commitment, GCL will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact [email protected]. GCL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, GCL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GCL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status