People Experience Guide - Motion Recruitment : Job Details

Our client, a leading vehicle manufacturer, is looking for a People Experience Guide to join their team remotely (PST Hours)!

*** This begins as a 4-month contract, with an opportunity to extend at any time

Responsibilities

• Ensure a positive experience for employees by providing day-to-day support on People Team-related policies and programs
• Use case management system to interact with employees to track cases for trends and ensure proper documentation
• Help drive the content on processes and initiatives introduced by the People Team for the Open Access (self-service) knowledge base
• Assists and encourages employees to make effective use of Open Access (i.e. Self-service), knowledge management, case management tool, and any other People systems available to them in order to drive rapid resolution
• Collaborate with the broader People Operations team, People Team COEs (Total Rewards, Recruiting, Talent Development), and the Business Partners and People partners to provide feedback and support
• Partner with People Team, IT, Facilities, and other cross-functional partners to ensure the onboarding and offboarding processes are delivering the right employee experience
• Responsible for escalation of issues in a timely manner to ensure an effective employee experience while remaining engaged in resolving the issue
• Ensure that all critical administrative transactions, like the I-9 or background check process, are accurate and handled in a timely and compliant manner
• Provide exceptional service to questions and issues received from employees
• Help maintain and audit employee personnel files
• Provide support to overall People Team initiatives when necessary

Desired Skills And Experience

• 1+ years of relevant experience
• Experience with Microsoft Office, Google Suite
• Experience with Open Access is a plus

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

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