Per Diem Practice Office Associate - Southampton - Northwell Health : Job Details

Job Description:

Responsible for receiving incoming telephone calls in a prompt and courteous manner, greeting patients, verifying demographic/insurance, collecting co-payments/deductibles, and various clerical duties.

Job Responsibility:

* Promptly and professionally answers telephone calls, and if appropriate routes them appropriately.

* Organizes messages and delivers them promptly to the necessary individual.

* Greet patients and guests in a courteous and professional manner.

* Verify insurance coverage and demographic information.

* Obtain insurance referrals and authorizations.

* Direct patients to appropriate waiting or clinical areas.

* Explain financial obligation to patients or responsible parties and collect. copayments/co-insurance/deductibles as required.

* Facilitate or create appointments for follow-up care, diagnostics procedures, physical therapy, or pain management.

* Other duties as assigned by a manager or supervisor.

* Varying shifts between the hours of: 7:30am - 8pm

* 1-2 late nights (11:30am-8pm) required

* Rotating weekend (1/month) required

Job Qualification:

* High school diploma or general equivalency diploma (GED).

* Minimum one year of relevant experience working in a medical facility or related field.

* Minimum one year experience in customer service or reception, preferably in a health care environment.

* Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).