Personal Lines Account Manager (Hybrid) - Alera Group : Job Details

Alera Group is looking for a Personal Lines Account Manager – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business (Business Insurance, July 2024). We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

The Noyle Johnson Group is an independent agency serving Central Vermont and the New England area with three offices located in Montpelier, Danville and Bethel. Our approach to service isn't simply transactional. We strive to build strong working relationships based on trust. Through personal attention and professional commitment our goal is to provide security and peace of mind.

This position will be a Hybrid opportunity working out of our locations a couple days a week.

As an Account Manager, you will enhance our agency's reputation and revenue by delivering exceptional service and proactively managing multi-policy accounts. Reporting to the Personal Lines Service Manager, your key responsibilities will include:

• Understand client goals and needs to consistently achieve a minimum 94% client retention rate, aiming for 98%.
• Conduct annual reviews for high value accounts and multi-policy accounts every three years.
• Leverage IT programs and tools to maximize efficiency for yourself and your team.
• Support internal processes and actively participate in meetings to uphold agency standards.
• Ensure thorough and compliant completion of applications, renewals, and endorsements.
• Foster a collaborative environment and be seen as a model of the Alera Group brand values.

• BA/BS preferred
• Valid Insurance Producer License or obtain within 6 months
• Personal lines account management experience
• In-depth understanding of insurance markets, policies, and products; shares insights with peers

Skills:

• Excellent listening and attention to detail
• Strong communication and organizational abilities
• Capable of managing multiple projects and deadlines
• High sense of urgency
• Effective problem solver

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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