Personal Shopper Team Leader - Brookshire Grocery Company : Job Details

Leads and coordinates the assembly of customer orders received online. Provides leadership of department personnel; remains current in product selection and quality standards; as well as promotes customer service. Essential Duties and Responsibilities Oversees the preparation of orders received online by ensuring products are accurately selected from shelves and organized for order pick-up. Provides friendly and customer service-oriented attitude by answering phone calls, greeting customers, answering questions, and responding to customer complaints. Remains current on product knowledge and food safety standards to ensure quality and freshness of orders. Places orders in storage at proper food temperature and promptly retrieves from storage prior to customers arrival. Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items. Maintains relevant job documentation related to Curbside operating procedures. Gives feedback to store management regarding...Team Leader, Personal Shopper, Team Lead, Leader, Customer Service, Product Sales, Grocery, Business Services