PHARMACY CUSTOMER & SALES REPRESENTATIVE, SPECIALTY AND INFUSION - UH MEDS - University Hospitals : Job Details
PHARMACY CUSTOMER & SALES REPRESENTATIVE, SPECIALTY AND INFUSION - UH MEDS
University HospitalsJob Location : all cities,OH, USA
Posted on :
2024-11-01T07:10:25Z
Job Description :
What You Will Do
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- Achieves or exceeds sales objectives through education, ethical promotion of services among physicians and other healthcare providers in territory.
- Develops and fosters long-term relationships with key providers, decision makers, and total account call customers. Able to effectively communicate features and benefits to individuals or large groups.
- Serves as an expert and provides a high level of expertise and customer service for all assigned accounts. Maintains current understanding of local market, practice structures, business models, andkey influencers.
- Responsible to attend all remote learning activities and conference calls, willingness to learn and enhance the groups learning experience, including being present for the entire training on time and for the full length of the training.
- Utilizes systems and reports to enhance impact of sales call and territory management. Appropriately uses this information to develop account business plans which address the needs of their geographies.
- Develops plans of action that meet the individual needs of their customers. Maintains a current routing target list, submits regular updates to the UH Meds Leadership and plans calls to meet frequency targets. Possess broad healthcare and industry market knowledge and business acumen.
- Continuously improves selling skills, including product and competitor knowledge. Carries out in a legally compliant manner all sales and marketing programs including occasional evening and weekend events, when approved.
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- Bachelor's Degree (Required) and
- Specialization in Business or Health Care Management (Preferred)
- 2+ years Of professional business to business sales or customer service experience. (Required) and
- Pharmacy or related industry experience (Preferred)
- Knowledge of the pharmacy, pharmaceutical, specialty pharmacy, or healthcare industry (Preferred proficiency)
- Ability to make decisions, as well as exercise judgment and discretion in daily and administrative tasks. (Required proficiency)
- Understanding and ability to maintain confidentiality and represent UH in the utmost professional manner to new pharmacy partners. (Required proficiency)
- An outgoing and likable personality, well dressed and presentable grooming habits (Required proficiency)
- Confident and authoritative speaker, Strong presentation skills (Required proficiency)
- Confidence in one's own abilities, A high degree of self-motivation, A passion for selling, Personal ambition (Required proficiency)
- Resilience and persistence, Detail oriented and able to multi-task (Required proficiency)
- Dependable and able to act with discretion and maintain confidentiality (Required proficiency)
- Should be organized and able to prioritize and manage time effectively to prioritize duties and responsibilities. (Required proficiency)
- Pharmacy or medical background is helpful, Strong customer service background, Able to work independently. Should be organized and able to prioritize and manage time effectively, Be able to work well with various personalities, Detail oriented and able to multi-task. (Required proficiency)
- Strong phone and computer skills, Have exceptional skills in reading, writing and verbalizing to communicate effectively with customers. (Required proficiency)
- Fact finding, and problem-solving skills are , Must be dependable and able to act with discretion and maintain confidentiality. (Required proficiency)
- OH Driver's License (Valid) with clean driving record (Required)
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely 20 lbs
- Carrying Rarely 20 lbs
- Pushing Rarely 20 lbs
- Pulling Rarely 20 lbs
- Climbing Rarely 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
- 10%
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