Pharmacy Technician - Lewis Drug Stores : Job Details

* Depending on the state in which you work, national certification may be required. If you are not currently certified as a technician, training on the job will be provided in addition to access to training materials to help you prepare for the national certification exam.

Job Title: Pharmacy Technician

Reports to: Chief Pharmacist, Staff Pharmacist

Status: Non-Exempt

Summary

The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.

Essential Duties and Responsibilities

* Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store

* Learn Lewis Drug policies and procedures and perform them daily

* Establish and maintain good relationships with physicians and other healthcare providers

* Answer patient questions and troubleshoot and/or resolve them promptly

* Answer phone calls promptly and in a polite manner

* Assist in all customer service situations and finish customer transactions using the register

* Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently

* Maintain the confidentiality of patients' private medical information according to the HIPAA Act

* Process new and refill prescriptions within scope of practice

* Prepare paperwork and compile medications for delivery and mail out orders when needed

* Manage and serve drive-thru patients in an efficient manner (if applicable)

* Report any medication error to proper personnel

* Ability to log into a variety of software systems to perform daily technician functions

* Perform daily maintenance of automated devices within the pharmacy

* Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day's operations

* Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities

* Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Additional Requirements

* Ability to learn basic drug terminology

* Ability to learn differences between brand and generic drugs

* Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)

* Ability to multi-task and pay attention to detail

* Work effectively as part of a team to support the entire pharmacy, as well as individually

* Possess good organizational and time-management skills

* Ability to communicate effectively, both verbally and in writing

* Learn new software systems and type (data entry) accurately and efficiently

* Dependable in attendance and job performance

* Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members

Education, Experience, and Licensure

* State of Iowa Requirements

* Register with the state Board of Pharmacy (BOP)

* Must be at least 16 years old

* Must be registered prior to the first day worked

* Become a nationally certified pharmacy technician within 1 year of BOP registration

* Pharmacy Technician Certification Board (PTCB) certification is recommended

* State of Minnesota Requirements

* Register with the state Board of Pharmacy (BOP)

* Must be 18 and have a high school diploma or GED

* Must be registered prior to the first day worked

* Must complete BOP approved Lewis training within 1 year of BOP registration

* State of South Dakota Requirements

* Register with the state Board of Pharmacy

* Must be at least 16 years old

* Must be registered within 30 days of employment

* Additional considerations that apply to all states:

* Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required

* Complete yearly CE requirements to maintain active license or as required per state

* Additional pharmacy technician credentials/endorsements encouraged but not required

Physical Requirements

* Must be able to stand for long periods of time and move quickly from one workstation to another

* Work with full range of hands, wrists, and arms (i.e. Ability to pick up and pinch small items with fingers, and seize, hold, grasp or turn objects with hands)

* Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels

* Ability to lift/move items up to 50 lbs occasionally, up to 20 lbs frequently, and up to 10 lbs constantly

* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction

* Must have depth perception, color vision (ability to identify and distinguish colors), and field of vision

* Must have ability to communicate verbally with staff and patients

* Must be able to handle multiple tasks in a fast paced setting (filling scripts, answering phones, waiting on patients, etc.)