Pharmacy Technician - Johnson Health Center : Job Details

Essential Duties and Responsibilities: The Pharmacy Technician assists the Pharmacist by performing clerical and technical tasks related to the filling of patient's prescriptions.

Patient/Customer Relations:

1. Communicate with patients in a courteous and professional manner in face to face encounters and via the telephone.

2. Educates the patient and family member on the patient's prescriptions within scope of knowledge and authority.

Staff Relations/Team Building:

1. Performs other necessary duties as required by the Johnson Health Center to meet the goal of providing pharmacy services to patients.

Clinical Duties:

1. Performs clerical and technical functions for the Pharmacist.

2. Uses the pharmacy computer system for data entry including adding patients, looking up prices, filling and refilling prescriptions, as well as other duties associated with prescriptions and patient assistance programs.

3. Operates the point of sale (POS) system and associated duties for product sales. Responsible for record keeping and signature capture.

4. Assists in inventory orders and processing invoices.

5. Will maintain adequate supply of pharmacy supplies, including but limited to paper, labels, bottles, and vials.

6. Mix pharmaceutical preparations.

7. Performs routine housekeeping chores within the pharmacy.

Administrative Duties:

1. Attends and participates in staff and other JHC meetings as required.

Performance Improvement Activities:

1. Actively participates in the JHC QI program.

Safety/Infection Control Activities:

1. Attends all mandatory OSHA infection control seminars, and follows general OSHA guidelines for infection control, including Universal Precautions .

2. Abides by all Johnson Health Center infection control policies, including acute response measures in the setting of a public health concern or disease outbreak.

Other Functions:

1. Employee will abide by the Code of conduct as documented in the Corporate Compliance Manual.

2. Must demonstrate a personal and professional commitment to Johnson Health Center and its mission.

3. Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve.

4. Management may modify, add or remove any job functions as necessary, or as changing organizational needs require.

JHC Core Values:

Staff members must actively demonstrate dedication and commitment to the core values of JHC.

1. Respect - We value and respect each patient, their family, ourselves, and each other. Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice.

2. Integrity - We are committed to doing the right thing every time. Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical

behavior. We are accountable for the decisions we make and the outcome of those decisions. 3. Excellence - We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies. At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement.

4. Innovation - We value creativity, flexibility, and continuous improvement efforts. We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures.

5. Teamwork - We understand that teamwork is the essence of our ability to succeed. We work across functional boundaries, embracing diversity, for the good of the organization. Our collaborative approach ensures a culture of participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience.

Qualifications:

1. Completion of high school diploma or GED.

2. Completed Pharmacy Technician study program.

3. Requires use/operation of standard pharmacy and business office equipment.

4. Must be licensed to practice as a Pharmacy Technician in the Commonwealth of Virginia.

5. The ability to relate effectively with patients and staff.

Physical Demand and Working Environment:

Fast paced clinical setting. Lifting and/or exerting force up to 20 pounds occasionally. Work requires speaking, sitting, bending, reaching, walking, standing, hearing, stooping, kneeling, and repetitive motion with certain activities. 8 hours of constant computer usage. OSHA medium risk position.