Phone Support - Integrity Staffing Solutions : Job Details

**This is a Remote Position** Phone Support Customer Support Representative We are looking for compassionate, dedicated, and proactive individuals to join our customer support team. As a Phone Support Customer Support Representative, you will be the first point of contact for our customers, helping to resolve their inquiries, provide information, and ensure a positive experience. This is a work-from-home position offering flexible shifts. Benefits and Perks: Competitive hourly rate of $25/hour. Flexible work-from-home opportunity. Paid training and ongoing professional development. Opportunities for career growth within our expanding company. About the Role: We are a fast-growing telehealth company dedicated to providing exceptional care and support to our customers. Our mission is to enhance access to weight-loss medication ensuring everyone can receive the medication and care they need. Pay Rate: $25.00 Per Hour Available Shift Times: 8:00 AM - 4:00 PM Pacific Time 3:00 PM- 11:00 PM Pacific Time Key Responsibilities: Answer incoming calls from customers in a professional and courteous manner. Provide accurate information about our services, resolve customer issues, and escalate complex cases when necessary. Demonstrate empathy and understanding while handling customer concerns and complaints. Maintain detailed and accurate records of customer interactions in our system. Collaborate with team members and other departments to ensure swift resolution of customer issues. Stay up to date with company policies, procedures, and new service offerings. Participate in regular training sessions to enhance knowledge and improve service delivery. Key Requirements:

• High school diploma or equivalent required.
• Previous customer support experience is a plus but not necessary; we are willing to train the right candidate.
• Strong communication skills with the ability to articulate information clearly and professionally.
• Excellent problem solving skills and the ability to think on your feet.
• High level of empathy and patience when dealing with customers.
• Reliable internet connection and a quiet work environment for handling customer calls.
• Comfortable using computers and learning new software programs.
• Willingness to work flexible hours, including weekends.

Find your next opportunity with Integrity! If you're ready to join our team, apply NOW and start work fast! About Integrity Staffing Opportunity is everything. At Integrity, we're passionate about connecting great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. If you're looking to grow your career, or just need a part-time gig, you've come to the right place. We've got thousands of job opportunities available at amazing companies across the country. Plus, we offer benefits that provide better lives, both on and off the clock. Medical and dental are just the beginning. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled. If you're ready for your next challenge, we're ready to be your Opportunity Engine. Let's work together . Call us now at 610-###-#### to speak with a Recruiter Integrity Staffing Solutions is an Equal Opportunity Employer.