Practice Administrator - WMC Health Network : Job Details

Summary:

The Practice Administrator manages the daily administrative practice operations within the Bon Secours Charity Medical Group practices to provide the highest quality of services to patients in a hospital-based, community-based, or private-based practice care setting. Additionally, this position provides oversight and training in all areas of day- to- day practice operations and resources utilization.

Responsibilities:

• Serves as a liaison between Practitioners and office staff to coordinate successful delivery of care and services.
• Reviews correspondence, memoranda, and routine reports and communicates and distributes as appropriate to the staff.
• Ensures practice is open and operating during scheduled business hours, and ensures telephones are covered, and transferred as appropriate for off-hours.
• Ensures adequate clinical and business office supplies are maintained, maintaining appropriate inventory while assisting with cost control by seeking the most cost-effective products without forfeiting quality.
• Ensures delivery of supplies, and that invoices match what was delivered.
• Organizes day-to-day activity of department for the practice.
• Responsible to assure compliance for regulatory, accreditation and system process.
• Discusses the requirements for pre-surgery (cardiac clearance, lab work, etc), if applicable to patients.
• Assists in financial management of practice, by reviewing monthly reports, helping to identify opportunities, and providing assistance for any plans to meet fiscal goals.
• Follows all established policy for A/R Management. Ensures staff is trained and accountable for all A/R tasks within practice. Helps ensure collection ratio for practice collections is maintained.
• Coordinates scheduling of staff within the office and arranges for back-up staff when necessary.
• Performs other tasks as needed.

Qualifications/Requirements:

Experience:

3-5 years of administrative experience in a private physician office or healthcare setting required.

Education:

High school diploma or equivalent required. Four-year degree and Master's degree from an accredited institution preferred.

Licenses / Certifications:

N/A

Other:

Knowledge of ambulatory care; background in clinic procedures including schedule management, registration, use of electronic medical records, patient flow, billing, referrals, and authorizations preferred.

Special Requirements:

N/A