Practice Assistant - TROUTMAN PEPPER HAMILTON SANDERS LLP : Job Details

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future. We invite you to explore the position below and to submit your application to join our team! The Legal Practice Assistant (LPA) provides administrative support for attorneys and other timekeepers in the Finance & Banking Practice Group. The LPA performs a wide variety of administrative tasks and delivers a high level of customer service, while consistently producing an excellent work product. The LPA will anticipate, plan and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers' practice areas and clients to ensure extraordinary client satisfaction. Essential Duties and Responsibilities: Perform specialized administrative work for the practice group while demonstrating a strong technical proficiency and an understanding of firm procedures. Develop and maintain a deep understanding of department objectives, key activities and requirements in order to anticipate and proactively address the needs of the team. Code and enter timekeeper's time and costs in the firm's time and billing system. Coordinate large volume client billing, using sophisticated software and procedures, that may require client specific instructions and multiple revisions. Support new client and business development efforts by opening and closing new matters and submitting requests for conflicts of interest checks. Process expense reimbursement requests and process invoices. Serve as a knowledge resource in specific practice group requirements and firm policies and procedures. Collaboratively share this knowledge and work with others to improve processes and procedures. Handle tasks related to client billing, such as distribution and review of client invoices, maintain current knowledge of billing requirements from clients. Liaise with administrative departments to coordinate all aspects of workflow support for attorneys. Prepare routine correspondence, read, and route mail, conduct general research and responsible for file maintenance. Handle complex edits in legal documents. Ensure effective calendar management, with the ability to prioritize meetings and resolve calendar conflicts; proactively organize and manager schedule changes for events and meetings. Arrange domestic and international travel and create and submit related expense reports. Collaborate with resources inside and outside the firm as appropriate to complete projects or tasks. Manage information electronically using the firm's database file management system and a records management system. Provide overflow assistance to administrative legal support team. Assist in fostering an environment of superior customer service, collaboration, commitment, team spirit, pride, and trust. Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate. Develop and maintain a deep understanding of department objectives, key activities, and requirements to anticipate and proactively address the needs of the team. Serve as a knowledge resource in specific practice group requirements and firm policies and procedures. Collaboratively share this knowledge and work with others to improve processes and procedures. Maintain confidentiality when handling matters for clients and other personal attorney information. Knowledge, Skills, and Abilities: Excellent written and verbal communication skills with the ability to effectively interact with all levels of firm personnel, clients, and vendors. Ability to work effectively both independently and with a team to promote consistent and efficient workflow processes. Ability to manage multiple projects in a deadline driven environment while working across teams. Demonstrates the ability to work independently with minimal guidance exercising good judgment and decision making. Willingness and ability to accept changing assignments and priorities. Demonstrate a can do attitude and a willingness to continue learning and developing skills of an independent thinker. Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm, clients, and vendors. Ability to provide quality client service to both internal and external clients effectively and professionally. Ability to take initiative, set priorities, and see projects through to completion. Ability to communicate effectively, both verbal and written. Excellent grammar, punctuation, and proof-reading skills. Advanced knowledge of Microsoft Office, particularly Word, Excel, and PowerPoint. Ability to solve complex problems and exercise good judgement based on the analysis of multiple sources of information. Education and/or Experience: Bachelor's degree; any combination of experience, education or training that demonstrates the ability to perform the duties of the position may be considered. Minimum of eight (8) years of related experience preferably within a law firm or similar professional services environment. Experience working in Finance & Banking required. #LI-Hybrid The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19. This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs. This position description does not constitute a written or implied contract of employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. California Applicants: Please visit our Privacy Notice and Notice at Collection to learn about our information practices in the Job Application and Employment context. Equal Employment Opportunity Troutman Pepper adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law. Compensation is dependent on several factors, such as position, location, education, training, and/or experience. Hiring Salary Range: $85,000.00 - $105,000.00 Troutman Pepper guides clients from startups to multinationals in their most critical legal and business matters. Our attorneys and other professionals provide comprehensive and practical advice that advances our clients' business objectives, anticipates hurdles, and positions each client to succeed in rapidly evolving markets and regulatory environments. Our platform of 23 offices across the U.S. allows us to meet our clients where they are - and wherever they need us to be. We have deep, unique experience in the industry sectors that will power the national and global economy in the years ahead, including energy, financial services, health sciences, insurance, and private equity. Our service offerings span transactional, regulatory, and litigation practices, covering everything from advertising to zoning. Our culture is built around service - including always putting clients first. Our service ethic manifests itself in everything we do, including through Troutman Pepper Plus, our market-leading client listening and client value program. Through Troutman Pepper Plus, our attorneys and knowledge professionals collaborate to understand each client's needs, and co-create bespoke solutions that add real value to the client's business. Often, that means doing things differently - and we leverage all of the firm's resources to deliver a client-attorney experience that makes everyone's life easier. A service culture also means supporting each other. We know that delivering the best counsel and service to our clients depends on a work environment that embraces mutual respect, inclusiveness, and teamwork, and empowers every individual to contribute. The best ideas arise when everyone has a seat at the table. We also support the communities where we work and live. Individuals and groups firmwide contribute time and talent to a wide range of civic, cultural, charitable, educational, and professional organizations, and to providing pro bono legal services in support of important cases and causes.